Red Stag Casino Privacy Policy
Your privacy
On redstagcasinogb.com, we explain the Red Stag Casino privacy policy and how to raise a privacy question with our support. The account-data practices below are those stated by Red Stag Casino for its casino services.
The policy identifies Red Stag Casino as the registered business name responsible for operating the casino website and collecting its information. It does not name a separate corporate entity. This page does not assign that operator identity to redstagcasinogb.com.
Information collected and its uses
Red Stag Casino collects information through gambling services, support enquiries, registration, survey responses and other communications. It may also obtain details from selected external parties with whom you voluntarily shared your information.
| Information or activity | Scope described by the casino |
|---|---|
| Contact and registration details | Name, email, postal address and telephone number, together with lifestyle information supplied during registration or surveys. |
| Payment details | Debit-card or credit-card information supplied when using the services. |
| Requests and communications | Information used to answer enquiries, provide support and deliver requested services. |
| Website activity | Cookies and connection details used for operation, security, troubleshooting, personalisation and usage statistics. |
The casino uses personal information to deliver gambling services, respond to requests, promote its products, improve website content and communicate service or software changes. Other purposes may be explained when information is collected, subject to preferences you express.
Sharing and disclosure
Red Stag Casino states that customer information is confidential and is not sold. Its policy nevertheless permits processing by the following recipients for the purposes it describes:
- Companies within Red Stag Casino and their staff.
- External providers carrying out services for the casino.
- Auditors, contractors and advisers examining its business processes.
- Prospective buyers or investors in companies within Red Stag Casino.
Where legally required, that processing is subject to an agreement preserving applicable data-protection rights.
The casino may also disclose information to respond to legal proceedings or protect its rights and property. Its policy permits disclosure of identity, contact and billing details where it considers this necessary or appropriate to investigate fraud, infringement or other unlawful or prohibited conduct that could create legal liability.
Email preferences
Red Stag Casino's communications include newsletters, account messages, promotional offers and announcements of new games. You can stop promotional emails through the unsubscribe option in a message or by asking the casino's support staff. The policy states that promotional opt-out requests will be honoured.
The described opt-out concerns newsletters and promotions; it does not establish that account-related messages will also stop.
Cookies and connection information
Red Stag Casino describes cookies used to recognise returning visitors, remember preferences, record advertisement clicks and follow links taken from the casino website. Cookie-generated information may also be used for statistics about website use. Registration may result in a persistent cookie being stored on your device.
The casino may record your internet connection address for administration, security, fault diagnosis and aggregated visitor counts. Its advertising system also uses this information to tailor features such as the language of banners; the policy says that system does not record email addresses.
You can use your browser settings to reject cookies. The casino may restrict access to particular content where a cookie or similar technology is needed for legitimate security purposes. See our cookies page on redstagcasinogb.com for related information.
Updating or removing information
Red Stag Casino describes website tools for changing or removing the personal information it holds. Its policy reserves the ability to charge a reasonable fee for providing copies of that information.
Removal can affect access to subscribed services or parts of the casino website. The casino states that it will not refund prepaid services made inaccessible by your decision to delete personal information.
Deletion does not necessarily remove every record immediately. The casino may retain information to handle disputes, enforce its user agreement, or meet technical and legal requirements connected with operating and securing its website. Its general retention rule is to keep information only as long as needed for the purposes of collection; the policy gives no fixed retention period.
Security and account responsibility
Red Stag Casino describes reasonable efforts to protect information but does not guarantee completely secure internet transmission. Its policy disclaims responsibility for disclosures caused by transmission faults, unauthorised access or circumstances outside its reasonable control.
Keep your account credentials private and take care when sharing personal information online. Do not send passwords or complete payment-card details in a support email.
Policy changes and privacy questions
Red Stag Casino may revise its privacy policy. Under that policy, using the casino website constitutes acceptance, and continued use after changes are posted or communicated constitutes acceptance of the revised terms. If you disagree with the uses described, the policy directs you to stop using the casino website. Players are asked to check the policy periodically.
For a privacy question concerning redstagcasinogb.com, contact our support at [email protected]. Explain which information or activity your enquiry concerns. Account-record changes and removal remain subject to Red Stag Casino's procedures described above.